Refund policy

Thank you for purchasing our products at www.hi-keybeauty.com

In order to be eligible for a refund, you must return the product within 30 calendar days of your purchase. The product must be undamaged, and in the same condition as when you received it. 

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you used for the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear, or if you have more questions, please feel free to contact our customer support team.